Polycom Phones: Handling Multiple Calls on Hold

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Handling Multiple Calls on Hold


If multiple calls are on hold, use the up and down arrow keys to switch between the calls, then press the
Resume soft key to resume the desired call.


If two or more calls are on hold, an indication appears on the graphic display, for example ‘3/4’,
indicating that this is the third call out of four calls.


If calls are on hold on more than one Line Key, all calls are combined into a single call list. The Line Key
that a call is associated with is indicated by the line icon in reverse colors. Pressing a Line Key with calls
on hold will place the current active call on hold and resume the first call on that Line Key.

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